Reference

How khelosports Handles Your Personal Data

Q: Can I request a copy of all the data held on my account?

Yes. Email privacy@khelosports.asia from your registered address, state that you are submitting a data access request, and we will compile and send your data summary within seven working days, as permitted by applicable Indian privacy law.

At khelosports, we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep your session secure.

Data collected only as neededYour rights under applicable Indian lawUPI & Paytm transaction privacyAccount security practicesContact path to our privacy team

Browse Lobby Read FAQ

What This Policy Covers and Where It Applies

khelosports Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all accounts created on khelosports.asia and covers data collected through our website, mobile experience, and payment flows including UPI, Paytm and PhonePe. Access to our platform depends on local law and is available where local law permits. We process personal data

1
— such as your name, contact details, device identifiers and transaction records — to verify your identity, process withdrawals, and maintain account security. Data is retained only for as long as required by applicable legal obligations or active account maintenance, whichever is longer. You may request
2
a copy of your stored data or ask for corrections at any time by contacting our privacy team at [email protected]. We do not sell your data to third parties for marketing purposes.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have questions about how your personal data is handled, want to request a copy of what we hold, or need to report a data concern, our privacy team is reachable…

Email Privacy Team Write to [email protected] with your account email and the nature of your request. We handle data access, correction and deletion requests through this channel, with responses within seven working days.

Live Chat Support Open the chat widget on khelosports.asia and select the Privacy or Data category. Our support agents can log your request and escalate it directly to the privacy team during available hours.

Written Post For formal data-subject requests, you may write to our registered correspondence address listed at the footer of khelosports.asia. Include your account ID and a description of your request for faster processing.

DATA HANDLING PRACTICES

Six Ways We Protect and Manage Your Data

We have put specific practices in place so that your personal information, payment records and account activity are handled with care at every step — from the moment you register through every…

Data Minimisation at Collection

We ask only for information required to open your account and process payments. Name, contact details and identity documents are collected for verification purposes; nothing beyond operational necessity is requested or stored on our systems.

Payment Data Isolation

UPI, Paytm and PhonePe transaction details are handled through encrypted payment gateways. Raw card or bank credentials are never stored on khelosports servers — only transaction references and confirmation statuses are retained in your account wallet log.

Cookie Use and Control

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can manage cookie preferences through your browser settings at any time; disabling analytics cookies does not affect account functionality.

Account Security Measures

Passwords are stored as hashed values — we cannot read your password, only verify it. Suspicious login attempts trigger an alert to your registered email or mobile number, prompting you to confirm access or change credentials immediately.

Retention and Deletion Policy

Active account data is retained while your account is open and for up to five years after closure, as required by financial record-keeping obligations. You may request earlier deletion of non-essential data; we will confirm what can and cannot be removed given legal requirements.

Third-Party Data Sharing Rules

We share data with payment processors (UPI, Paytm, PhonePe gateways), identity verification services and fraud-prevention partners only. Each partner is bound by data-processing agreements; we do not pass your data to advertisers or unrelated commercial parties.

Common Questions About Your Privacy at khelosports

Below are the questions our account holders ask most often about data, privacy rights and how to exercise them. If your question is not answered here, write to [email protected] and we will respond within seven working days.

We collect your name, email address, mobile number, date of birth and identity document details for verification. When you make a deposit or withdrawal via UPI, Paytm or PhonePe, transaction references are also recorded against your account.

Yes. Email [email protected] from your registered address, state that you are submitting a data access request, and we will compile and send your data summary within seven working days, as permitted by applicable Indian privacy law.

Log into your account and use the profile settings page to update name, contact details or address. For identity document corrections that affect verification status, email [email protected] with the corrected document and your account ID.

No. We do not sell or share your personal data with advertisers or unrelated commercial parties. Data is shared only with payment processors, identity verification providers and fraud-prevention services, each under a formal data-processing agreement.

Account data is retained for up to five years post-closure to meet financial record-keeping obligations under applicable law. After that period, data is deleted or anonymised. You can request deletion of non-essential data before this period ends.

Transaction processing runs through encrypted gateways. Raw bank or UPI credentials are never stored on our servers; only the transaction reference number and status are saved in your wallet log, meaning your payment credentials stay within the gateway environment.

We use session cookies for login continuity and analytics cookies to measure page performance. You can disable analytics cookies via your browser settings without affecting your account. Session cookies are necessary for the platform to function correctly during your visit.

How khelosports Handles Your Personal Data

How to Contact Us About Your Data

Six Ways We Protect and Manage Your Data

Data Minimisation at Collection

Payment Data Isolation

Cookie Use and Control

Account Security Measures

Retention and Deletion Policy

Third-Party Data Sharing Rules

Common Questions About Your Privacy at khelosports

01 What personal data does khelosports collect when I open an account?

02 Can I request a copy of all the data held on my account?

03 How do I ask khelosports to correct inaccurate data on my account?

04 Does khelosports share my data with third parties for marketing?

05 How long does khelosports keep my data after I close my account?

06 Are my UPI and PhonePe payment details stored securely?

07 What cookies does khelosports use and how can I manage them?

Related Pages